Privacy Policy

This notice explains how I control, process, handle and protect personal information while you browse or use this website or any social media pages belonging to Jo Digital. If you do not agree to the policy, you may wish to cease using this website, social media and refrain from submitting any personal data. By using this site, you consent to our website's privacy policy. If there are changes to this privacy policy, they will be updated on this page and it is your responsibility to review the privacy policy from time to time to make sure you are aware of any changes.

Communications

I take your privacy very seriously and process your data in accordance with GDPR requirements. I hold personal data if you subscribe to my mailing list or make contact through this website. This information is used to respond to any queries and also provide support or to provide marketing information via the newsletter or email.

In order to maintain the highest possible confidentiality, please do consider information that you include in any email or other electronic format. Email and text messages pass through multiple servers and therefore whilst a security breach is not likely, this is beyond my control.

When you get in touch to talk about my services or decide to use my services, I need to collect certain information from you and, where appropriate, you may be asked to provide your name, e-mail address, postal address and/or credit card details.

Your details may be used in the following ways:

  • For me to provide products or services to you.

  • To resolve problems, calculate and collect fees, and troubleshoot.

  • To verify your identity and the information you provide.

  • To improve my products and services and customer experience and inform you about any updates.

  • To provide you with information that may affect your use of our products and services.

  • To communicate marketing and promotional offers to you (if you have opted in).

Under GDPR, I ask for your consent to subscribe to our newsletter. Your information is stored and messages sent via MailChimp. I will always provide you with an easy method to unsubscribe or manage your preferences and the information I hold about you at any time. Please see any marketing messages for instructions on how to unsubscribe or manage your preferences. For more information on MailChimp’s privacy policy.

What rights do you have over your data?

You have the right to request access to your data, to request correction of any inaccurate or incomplete personal data, to ask for any data that I hold about you to be erased (this does not include any data that I am obliged to keep for administrative, legal or security purposes), to request the restriction of your data, the right to data portability and the right to complain about the way your data is handled. Click here for more information on your rights.

Downloads and third-party information

Any downloadable documents or third-party information available on this website are provided to users at their own risk. Whilst all precautions have been undertaken to ensure that only genuine downloads and third-party information is available, users are advised to verify their authenticity using antivirus software as appropriate. I accept no responsibility for any issues. Please also be aware that I cannot control the privacy policies of any third party – please refer to their terms and conditions before proceeding.

I will never sell or rent your Personal Information to third parties. 

I may share, and you hereby consent to my sharing of, personal information with the following:

  • Service providers and affiliates (such as PayPal) who assist in the delivery of the products/services I provide to you, the enforcement of my terms and conditions, and the promotion of trust and safety.

  • Third parties if I believe that disclosure is advisable or necessary to comply with the law, to enforce or apply my terms and conditions, or to protect the rights, property or safety of myself or others. This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.

Google Analytics

To analyse visits to our website I use Google analytics. Google analytics gathers information about website use with cookies and information is used to inform the use of our website. You can read Google’s privacy policy here. 

Facebook Pixel

The Facebook pixel is a code that I have placed on our website. It collect data that helps track conversions from Facebook ads, which help us to optimise advertising, build targeted audiences for future advertising and re-market to people who have already taken some kind of action on our website. For more information, please click here.

Social media

Please be aware that any information on any of my social media pages may be public and consider carefully any information that you may share. You may wish to review the privacy policies as follows:

Further information about your rights around data can be found here.